Chloe Bailey
3 Contributions
Nike customer service is terrible
Nike customer service is terrible. After waiting 2 weeks for a replacement shoe for one that was sent in error and took over 3 weeks to arrive until he first place. I finally had to ask for a refund and I’m still not confident it will be done anytime soon. This is unacceptable from any company but especially from a large corporation such as Nike I would have expected a prompt resolution to their error. I don’t recommend shopping there to anyone and will not be giving them any more money. It’s awful how they treat people and the lack of respect they show for customers
They didn’t communicate on the return…
They didn’t communicate on the return policy and had a smart and rude attitude about it even tho I spend thousands of dollars with them and also trying to win on some Nike dunks is almost impossible because they got something up with it cause the retail is so low
Nichols137
4 Contributions
Late Shipping
Poor shipping service was suppose to receive my order July 20 but know they are saying 28 worst don't buy from Nike store by from other retailers
Ralph Simmons
2 Contributions
Customer support is non-exsistant
Purchased a pair of Air Max 90's for my holiday, as a 'Nike Member' the shipping is advertised as 2-4 days. On the 2nd day, I recieved a notification that the order had been shipped, however upon contacting DPD after the delivery date passed, they advised Nike had not yet actually sent the shipment. I contacted Nike via online chat, the support assistant was unable to provide an answer as to where the package was, I asked to speak to a manager, was transfered to someone called Renzo who said he would review the chat, he then disconnected and I'm unable to reconnect to the chat service. I then called via the phone and didn't get much further.
Will not use Nike again as they can't at the minimum tell you where or when the products you have ordered and paid for will be delivered. The customer service is SO poor.
Awful
Awful, missing items but they just keep saying investigating
Never give a refund, just pending investigation
Johnny C611
3 Contributions
don't buy anything with a gift card…
don't buy anything with a gift card because for you to get a refund it takes months and when you call to let them know you don't have the gift card, you used to buy the item they tell you don't worry they will issue you a gift card not true. they give you back the refund to the gift cards you don't have and when you call they tell you sorry call the gift card and get your refund you get dismissed like poop
Never again
I've bought Nike for probably 30 years, latest pair for 1500kr ( Danish kroner ) were starting to die after just 6 weeks, seams coming off, hole by big toe, wearing off inside, customer service not responding to emails, never will I buy Nike again. It's inadmissible that for that price, the shoes don't last much longer and a disgrace that customer service is inexistant!!!! Shame on Nike!!!
Chester Williamson
4 Contributions
Bad experience
I ordered two months ago sandals and when it came it is two different pairs ( one big & one small) never seen this before, I return it and now waiting for another after no signs in one month they told me today that they will refund me without any appreciation of my patience and never reimbursement, i spent a whole summer and getting nothing at the end. Really awfull and not liable Boutique
NIKE DONT DO IT
Absolutely disgusting the way you are making trainers nowadays. Your quick enough to bring out all these new trainers so people can give you there hard earned cash but when I have just received some
Cortez sp they are so badly made. What’s with this new cheap sponge like tongue you have designed. It’s good for nothing except doing the dishes. Every single pair I have brought with this type of tongue have been frayed. Cortez sp,airmax 90 running club,tn plus running club,furyosa,s. It’s disgusting the material is so so cheap I suggest you fix up the amount of money you make.
Bought at PSG Jersey with print on the…
Bought at PSG Jersey with print on the back. After one wash in the machine it has started to crack (i followed all the instructions)…. Friendly customer service But no help to get!
Mathew Oliver
1 Contribution
Becoming more bothered about taking…
Becoming more bothered about taking peoples money than providing quality products. Received some Cortez sp trainers. They look good in the pictures (as always😂) but when I opened them up they are so badly made. Who makes these trainers some poor Vietnamese people that you probably pay £10 a year. Maybe if you gave them a pay rise they would start to produce better quality footwear. What’s with the new design tongues on the Cortez the airmax 90 running club the furyosa what an earth is this dodgy cheap material you are now using. Every pair of trainers I receive with this material as the tongue is always frayed. What a joke. Dunlop and gola trainers have better materials than Nike. I can’t send them back because they have sold out everywhere!!!!! Thanks again Nike for selling me a pair of poorly made trainers. I thought you have quality inspection?? Change your Moto to NIKE DONT DO IT if I was you. You are conning people out of hard earned money!! My 5 year old son could make better footwear than your people. Get a grip and sort your materials out. Absolutely disgusting. Been wearing nike since the 1980.s but not no more. I feel I’ve been conned. If you want I’ll upload pictures of about 10 Nike trainers that are brand new boxed and show how poorly made they are. Fix up
Sneakers are very comfortable and relax…
Sneakers are very comfortable and relax your feet. Their sportswear not only looks great it feels great too. I absolutely love their hoodies!! If you are looking for quality shoes, cloths and sportswear Nike is the way to go.
Quality footwear
Sneakers are very comfortable and relax your feet. Their sportswear not only looks great it feels great too. I absolutely love their hoodies! If you are looking for quality shoes, cloths and sportswear Nike is the way to go.
Jerry Garrett
3 Contributions
Little disappointed
I don't know what went wrong with my pair of sneakers, they started to feel very stretchy suddenly. I am losing my foot grip. I think I got the second production unit. They should be more responsible about the production quality.
Patricia15
2 Contributions
the delivery took a while but in the…
the delivery took a while but in the end i received my shoes! love them!